As the founder of Private Heraderma Polyclinic and an Industrial Engineer; I started the journey 14 years ago with measurable quality value, sustainable aesthetics and beauty service area and our health institution status; I established a team with the same vision. T.R. In line with the Ministry of Health regulations, we continue to improve the services we provide to many local and foreign clients together with our measurement and evaluation unit. We constantly evaluate the feedback of our Dermatology and Medical Aesthetic physicians and assistant staff, who love their jobs, in order to understand our customers, meet their expectations and offer more, and we work hard to share our “correct information” resources publicly on social media and other channels.

Customer relations management

Our customers’ expectations and feedback are our most important criteria in shaping our products and applications. We determine customer expectations in cooperation with professional institutions. After our applications, we receive instant feedback from our customers, plan our improvements in line with this feedback and take appropriate actions. In this way, we aim to meet your expectations in the most effective way by conducting our “Customer Relations” in a digital environment, ensuring the protection of your personal data. The majority of our customers who have chosen us so far are “Happy Customer References”.

Our employees

We select our employees from people who are open to development and change and who love their profession. In addition to basic vocational training, our employees are provided with training on current applications, device usage and methods. We aim to serve our customers within the framework of planned-supervised and medical procedures with our professional and experienced employees by taking the theoretical and practical parts in parallel. Most of our employees have been working with us since our establishment. We aim to provide a pleasant working environment for our employees to work more efficiently in a happy and peaceful environment. In addition, we welcome you with familiar faces who know you and know your expectations very well during the special times you reserve for yourself.

Our Applications

In parallel with the development of technology and science, new methods are emerging in beauty and aesthetic applications. Our most important criterion for the methods and practices in our clinic is that they have passed the necessary scientific studies and obtained successful results. In addition to the current practices selected in line with this criterion, we also apply sustainable traditional methods that provide successful results and are still valid.
Our applications are carried out by our professional team, especially our Dermatology Specialist and Medical Aesthetics Physician. In this way, we can obtain valuable results by minimizing the risks in applications.

Our products

Product quality is of great importance for the success of processes and applications. Although there are many products on the market, as Heraderma Clinic, we prefer products registered in the product and device tracking system. CE certificates and classifications of these products are made by our physicians during the preliminary evaluation phase. We carry out a transparent process by sharing the brand names we use with our customers. The use of quality products can provide more effective and healthy results and increase the satisfaction and happiness of our customers.
The devices we use in technological applications meet international (USA, European) standards.