Briefly About Our Clinic
Belgin Özatar, Manager
As the founder of Private Heraderma Polyclinic and an Industrial Engineer; I started the journey 14 years ago with measurable quality value, sustainable aesthetics and beauty service area and our health institution status; I established a team with the same vision. T.R. In line with the Ministry of Health regulations, we continue to improve the services we provide to many local and foreign clients together with our measurement and evaluation unit. We constantly evaluate the feedback of our Dermatology and Medical Aesthetic physicians and assistant staff, who love their jobs, in order to understand our customers, meet their expectations and offer more, and we work hard to share our “correct information” resources publicly on social media and other channels.
Customer relations management
Our customers’ expectations and feedback are our most important criteria in shaping our products and applications. We determine customer expectations in cooperation with professional institutions. After our applications, we receive instant feedback from our customers, plan our improvements in line with this feedback and take appropriate actions. In this way, we aim to meet your expectations in the most effective way by conducting our “Customer Relations” in a digital environment, ensuring the protection of your personal data. The majority of our customers who have chosen us so far are “Happy Customer References”.
We select our employees from people who are open to development and change and who love their profession. In addition to basic vocational training, our employees are provided with training on current applications, device usage and methods. We aim to serve our customers within the framework of planned-supervised and medical procedures with our professional and experienced employees by taking the theoretical and practical parts in parallel. Most of our employees have been working with us since our establishment. We aim to provide a pleasant working environment for our employees to work more efficiently in a happy and peaceful environment. In addition, we welcome you with familiar faces who know you and know your expectations very well during the special times you reserve for yourself.
In parallel with the development of technology and science, new methods are emerging in beauty and aesthetic applications. Our most important criterion for the methods and practices in our clinic is that they have passed the necessary scientific studies and obtained successful results. In addition to the current practices selected in line with this criterion, we also apply sustainable traditional methods that provide successful results and are still valid.
Our applications are carried out by our professional team, especially our Dermatology Specialist and Medical Aesthetics Physician. In this way, we can obtain valuable results by minimizing the risks in applications.
Product quality is of great importance for the success of processes and applications. Although there are many products on the market, as Heraderma Clinic, we prefer products registered in the product and device tracking system. CE certificates and classifications of these products are made by our physicians during the preliminary evaluation phase. We carry out a transparent process by sharing the brand names we use with our customers. The use of quality products can provide more effective and healthy results and increase the satisfaction and happiness of our customers.
The devices we use in technological applications meet international (USA, European) standards.
Dr. Sevinç Gündüz
Medical Aesthetics Physician
He graduated from Ege University Faculty of Medicine and completed his specialization in Microbiology at 9 Eylül University. With 26 years of professional experience, Dr. Salise Sevinç Gündüz has been working as a “Medical Aesthetics Physician” in our Heraderma Clinic for 12 years.
Uzm. Dr. Nimet Yeşim Günay
Skin and Venereal Diseases Specialist
Uludağ University Faculty of Medicine
He completed it in 2014.
Bakırköy Dr. He completed his Skin and Venereology Specialization at Sadi Konuk Training and Research Hospital in 2019. He has been working as a Dermatology Specialist for 2.5 years.
She graduated from Ege University Faculty of Nursing and 9 Eylül University Health Sciences. Bedriye Turhan, who has 33 years of professional experience, has been working as a “Specialist Nurse” in our Heraderma Clinic for 7 years.
She is a graduate of the MEB Approved Beauty Expertise Certificate Program at High School Level. Demet Akpak, who has 20 years of professional experience, has been working as a “Beauty Specialist” in our Heraderma Clinic for 10 years.
She is a graduate of the Ministry of Education approved Beauty Expertise Certificate Program and Anatolian Vocational High School Computer Programming. Ebru Yıldız, who has 12 years of professional experience, has been working as a “Specialist Esthetician” in our Heraderma Clinic for 5 years.
General Service Officer and Kitchen Affairs Supervisor
Hatice Ger, who has 19 years of professional experience, has been working as “General Service Officer and Kitchen Manager” in our Heraderma Clinic for 5 years.
She is a graduate of the MEB Approved Beauty Expertise Certificate Program at High School Level. İdil Pedalı, who has 18 years of professional experience, has been working as an “Expert Esthetician” in our Heraderma Clinic for 4 years.
Patient Relations Officer
He graduated from Eskişehir University Faculty of Economics. She continues her undergraduate education in the Department of History. Müge Keser, who has 19 years of professional experience, has been working as “Patient Relations Officer” in our Heraderma Clinic for 9 years.
He graduated from Ege University, Skin Care and Beauty Specialist department. Nesrin Tüfekçi, who started her career in our Heraderma Clinic, has been working as a “Beauty Specialist” for 16 yea